Standard warranty
Every AstroBot Voice Companion comes with a comprehensive 1-year manufacturer's warranty.
What's covered
- Manufacturing defects
- Hardware malfunctions
- Electrical components
- Sensors and cameras (if present)
Warranty process
- Contact support. Reach out to our 24/7 support team by phone or email to report any issue with your robot.
- Diagnosis. Our technical team will diagnose the issue remotely and determine if it's covered under warranty.
- Resolution. Depending on the issue, we'll provide remote assistance, send replacement parts, or arrange repair service.
Terms and conditions
The warranty is valid only for the original purchaser and cannot be transferred. Proof of purchase is required for warranty service.
The warranty does not cover damage caused by:
- Accidents or physical damage
- Unauthorized modifications
- Improper use or maintenance
- Normal wear and tear
- Environmental conditions beyond specifications
Have questions about our warranty? Contact our support team.